Refund policy

Canceling and/or returning an order

In case you decide to cancel an order before it has been sent/reached you, you should notify us by email at info@paperpages.bg

If you decide to return the purchased goods, you can do so within 14 days, by notifying us in advance by emailing info@paperpages.bg. The goods must be in their original commercial form, without signs of use, which allows subsequent use of the product. In the event of a discrepancy between the received and ordered products or an inaccuracy due to our fault, we bear the costs of subsequent return and/or replacement of the non-conforming products. If delivery is not possible through no fault of ours, the order is returned to us, but at your expense.