Refund policy

Canceling and/or returning an order

In case you decide to cancel an order before it has been sent/reached you, you should notify us by email at

If you decide to return the purchased goods, you can do so within 14 days, by notifying us in advance by emailing The goods must be in their original commercial form, without signs of use, which allows subsequent use of the product. In the event of a discrepancy between the received and ordered products or an inaccuracy due to our fault, we bear the costs of subsequent return and/or replacement of the non-conforming products. If delivery is not possible through no fault of ours, the order is returned to us, but at your expense.